Your Privacy Matters to Us
At Tuning USA, we take the protection of your personal data very seriously. This Privacy Notice outlines how we collect, use, store, and protect the personal information you provide. Our goal is to ensure transparency while safeguarding your data in compliance with legal requirements.
Why Do We Collect Your Information?
We collect personal data for several lawful reasons, including legal requirements, contractual obligations, and legitimate business interests. These include:
- Keeping you informed about our services, events, and updates.
- Allowing participation in competitions or surveys.
- Processing payments for our services.
- Evaluating and improving the quality of our services.
We rely on lawful grounds to use this information, so we generally don’t need explicit consent. However, if we intend to use your data in ways not covered by these legal bases, we may request your consent, and you can withdraw it at any time.
Information We Collect and Use
We collect, process, and store the following types of personal information:
- Contact details and your communication preferences.
- Financial details for payment processing.
- If you’re a registered user or have shown interest in our programs, we may contact you with updates, program news, or surveys, provided you’ve given consent.
Should you no longer wish to receive communications, you can easily unsubscribe using the link in our emails or by contacting us at [email protected].
Use of Cookies
Like most websites, we use cookies to enhance user experience and ensure website functionality. Cookies are small files stored on your device, tracking your interactions with our website. You can disable cookies in your browser settings, but this may affect the website’s functionality.
Third-Party Websites
Our website may contain links to other websites. Please be aware that we are not responsible for the privacy practices or content of these sites. We recommend reviewing the privacy policies of any third-party websites you visit.
How Long Do We Keep Your Data?
We only retain personal information for as long as necessary, or as required by law. We follow a clear data retention policy, ensuring that data is stored securely and deleted when no longer needed.
The Legal Basis for Processing Your Data
We process your personal information under the following lawful bases as set out by the General Data Protection Regulation (GDPR):
- Consent (Article 6 1(a)): When you provide clear consent.
- Contract (Article 6 1(b)): When processing is necessary to fulfill a contract with you.
- Legal Obligation (Article 6 1(c)): When required to comply with the law.
- Legitimate Interest (Article 6 1(f)): When it’s necessary for our business interests, provided this does not override your rights.
We consistently review our data practices to ensure compliance with these principles.
Data Storage
We store personal data using secure cloud-based systems, local file servers, and paper records where necessary. Data is only kept for the duration needed to fulfill its intended purpose and is disposed of securely when no longer required.
Security and Breaches
In the event of a data breach, our Data Protection Officer (DPO) will assess the situation and take appropriate action to minimize risks to affected individuals. We follow strict guidelines to handle breaches in accordance with the GDPR.
Your Data Rights
You have several rights under data protection laws, which include:
- Access: Request a copy of the personal information we hold about you.
- Correction: Ask us to correct any inaccurate or outdated information.
- Erasure: Request deletion of your data, though we may have legal grounds to retain certain information.
- Restriction: Limit how we process your personal information.
- Objection: Object to specific data processing activities.
- Data Portability: Request that we transfer your information to another organization in a readable format.
If you make a subject access request, we will:
- Provide you with a description of the data we hold.
- Explain why we are processing it and how long we intend to keep it.
- Inform you where we obtained the data, if it wasn’t provided by you.
- Disclose who we may share it with.
- Clarify any automated decision-making processes involving your data.
We are committed to ensuring your data privacy and are here to address any questions or concerns you may have. For more information or to exercise your rights, please contact us at [email protected].
